Bilingual 24/7 Call Response and Support Officer
Job in
Colwyn Bay, Conwy County, LL29, Wales, UK
Listed on 2026-08-20
Listing for:
Allscreens Nationwide Ltd
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Emergency Crisis Mgmt / Disaster Relief
Job Description & How to Apply Below
Conwy County Borough Council is seeking a Call Response and Support Officer for Colwyn Bay. The role is full-time, temporary, with a hybrid pattern (2 days remote). The position includes monitoring Telecare, responding to life-critical calls, and supporting a wide range of inquiries.
The successful candidate will demonstrate a positive attitude, excellent communication, and IT skills, with Welsh language ability essential. Full training and safeguarding checks apply.
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