Infrastructure Engineer​/Analyst​/Network Engineer

Job Description

Networking, Switches, Routers, DNS, DHCP, QoS, WAN, Firewalls, VMWare, AD, Exchange, Windows Server

About the role:

The Infrastructure Engineer/Analyst role will be office based in the Holywell office, working as part of a small team. You will provide effective solutions to escalated technical issues and a high level of technical expertise to the business. You will provide new technical solutions (both strategic and tactical) ensuring effective working across the full range of services provided, and liaise with 3rd‑party suppliers and external contractors.

Technologies include Network Routing, Switching, Firewalls, QoS, DNS, DHCP, LAN, WAN, Virtualisation (VMWare), SAN, Cloud, Windows Server, AD, Exchange and Office 365.

Key Responsibilities:

• Support of multi‑site technical environments including LAN, WAN, Microsoft, VMWare, Network Security and administer SANs
• Take ownership of escalated issues as 3rd‑line support and resolve any queries within SLA
• Resolve configuration and deployment issues, ensuring management of core IT Infrastructure operations through system monitoring and maintenance
• Ensure that the network and all systems are operational and appropriate BCP/DR protocols are regularly tested
• Ensure that 3rd‑party applications are installed and run efficiently across all platforms
• Maintain and develop good working relationships with colleagues, other departmental members and suppliers, consultancy partners and third parties
• Handle hardware issues and networking – TCP/IP, DNS, DHCP, switches and routers
• Perform any other related duties as required by the business, including analysis and advising on best practice
• Support and configure firewalls, Web and mobile applications, and work with Office 365

Essential Technical

Skills:

• LAN/WAN, AD, DNS + DHCP, QoS, VPNs
• Network Security Technologies (Proxy/Content Filtering/IPS/IDS)
• VMWare – good level of understanding
• SAN – any versions
• Windows Server 2008, 2012
• Protocol Analysis
• Networking – TCP/IP, Switches, routers, Wireless Networks
• Hardware support and configuration

Benefits (Negotiable):

• Basic salary of up to £45k on offer
• Pension
• Bonus Scheme

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