REQ- Pollution & Housing Officer

The Pollution & Housing Team are a busy front-line service responsible for the enforcement of Housing, Pollution, Caravan Site Licensing, Environmental Crime, Private Water Supplies and Dog Control.

The Role

We are looking for a Technical Officer to undertake public health investigations, provide pollution and housing advice to members of the public and businesses, investigate complaints, deal with service requests, sampling, HMO inspections, caravan sites inspections and the investigation of dog related issues, including the collection of stray dogs, as and when required. The role will also include, from time to time, as and when required the need to work unsociable hours.

You will have sound knowledge of the legislation, codes of practice and guidance relating to Housing, Environmental Crime and Pollution, together with the ability to investigate complaints and undertake inspections independently. You will have a broad and complex case load and will represent the service in a multidisciplinary team, being able to undertake all public health functions to ensure our residents are living in a safe and healthy environment.

You will have excellent interpersonal skills and have excellent communications and negotiation skills. You will have experience of dealing with a variety of customers, partners and other organisations, as well as the ability to manage competing priorities and remain calm under pressure.

Proud member of the Disability Confident employer scheme

Company:
Conwy County Borough Council Salary: £38,510 - £41,177 per annum (G07)

Hours:

Full-time

Location:

Colwyn Bay, LL29 7AZ
Working pattern:
Hybrid - 1 day remote Job type:
Permanent Posting date: 27 Aug 2026 Closing date: 10 Sept 2026

The Pollution & Housing Team are a busy front-line service responsible for the enforcement of Housing, Pollution, Caravan Site Licensing, Environmental Crime, Private Water Supplies and Dog Control.

The Role

We are looking for a Technical Officer to undertake public health investigations, provide pollution and housing advice to members of the public and businesses, investigate complaints, deal with service requests, sampling, HMO inspections, caravan sites inspections and the investigation of dog related issues, including the collection of stray dogs, as and when required. The role will also include, from time to time, as and when required the need to work unsociable hours.

You will have sound knowledge of the legislation, codes of practice and guidance relating to Housing, Environmental Crime and Pollution, together with the ability to investigate complaints and undertake inspections independently. You will have a broad and complex case load and will represent the service in a multidisciplinary team, being able to undertake all public health functions to ensure our residents are living in a safe and healthy environment.

You will have excellent interpersonal skills and have excellent communications and negotiation skills. You will have experience of dealing with a variety of customers, partners and other organisations, as well as the ability to manage competing priorities and remain calm under pressure.

Y Tîm

Mae’r Tîm Llygredd a Thai yn wasanaeth rheng flaen brysur sy’n gyfrifol am orfodaeth Tai, Llygredd, Trwyddedu Safleoedd Carafanau, Trosedd Amgylcheddol, Cyflenwadau Dŵr Preifat a Rheoli Cŵn.

Y Rôl

Rydym yn chwilio am Swyddog Technegol i gyflawni ymchwiliadau iechyd y cyhoedd, darparu cyngor llygredd a thai i aelodau o’r cyhoedd a busnesau, ymchwilio i gwynion, delio gyda cheisiadau gwasanaeth, samplo, archwiliadau tai amlfeddiannaeth, archwiliadau safleoedd carafanau ac ymchwilio i faterion yn ymwneud â chŵn, gan gynnwys casglu cŵn strae, pan fydd angen. Bydd y rôl hefyd yn cynnwys yr angen i weithio oriau anghymysyll l o adegau, os a phan fydd angen.

Bydd gennych wybodaeth gadarn o ddeddfwriaeth, codau ymarfer a chanllawiau yn ymwneud â Thai, Trosedd Amgylcheddol a Llygredd, ynghyd â’r gallu i ymchwilio i gwynion a chyflawni archwiliadau yn annibynnol. Bydd gennych lwyth achos eang a chymhleth a byddwch yn cynrychioli’r gwasanaeth mewn tîm amlddisgyblaeth, gan…