Accounting Software Support Administrator

THE EMPLOYER IS: PMB ACCOUNTANTS LIMITED The successful candidate will carry out a range of administrative tasks such as bookkeeping, maintaining digital financial records and responding to support requests by phone and email.

• Digitise paper-based and legacy bookkeeping records, ensuring accuracy, completeness, and proper organisation.
• Maintain and manage digital financial records in line with record-keeping and data security standards.
• Provide support for cloud accounting platforms (including setup, configuration, and day-to-day use).
• Assist users with navigating accounting software and understanding core bookkeeping functions.
• Troubleshoot software issues, data inconsistencies, and system errors, escalating complex issues when required.
• Respond to support requests via email, phone, or ticketing systems in a timely and professional manner.
• Support basic user training and onboarding for accounting software.
• Follow internal procedures and compliance requirements relating to data protection and financial records.
• Identify opportunities to improve digitisation workflows and software support processes.

• Good IT skills with emphasis on data entry and attention to detail.
• Verbal and written communication skills.
• Proficiency with cloud accounting software namely Xero.
• Understanding of fundamental bookkeeping and accounting principles.
• Strong organisational skills to manage multiple task simultaneously.

The Employer is: PMB ACCOUNTANTS LIMITEDJobStart Opportunity - Working Hours Information
- Standard

Hours:

up to 25 hours per week.

- Flexible/Reduced

Hours:

May be available upon approval by a Work Coach.

- Additional

Hours:

The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.

The job advert may end before the closing date if requested by the employer.

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on .

Vacancy  Job Sector Secretarial and Administration Area Co Down Location Comber Salary £12.73 per hour No. vacancies 1 Contract Type Temporary Weekly hours 25 Published date 09/02/2026 Closing date 20/03/2026 Worktime 9am - 3pm (1 Hour Lunch), days to be confirmed