Referral Coordination Assistant

Referral Coordination Assistant –
SB CLINICAL PRACTICE MANAGEMENT PLAN INC

Location:

Commack, NY |

Schedule:

Full-Time | Days/

Hours:

Monday – Saturday, 8:00 AM – 8:00 PM | Pay: $20.44 – $25.55 per hour

The Referral Coordination Assistant will provide essential administrative and organizational assistance to the Referral Coordination team. This role ensures smooth daily operations by managing documentation, scheduling, and communication tasks. By supporting the Referral Coordination team, physicians, and patients, this role will contribute to efficient workflows, timely appointment scheduling, and enhanced patient and provider satisfaction.

• Prepare, organize, and maintain referral documentation.
• Assist with data entry into the electronic health record (EHR) and referral tracking systems.
• Generate reports and maintain logs of referral activity and appointment status.
• Assist with answering and routing phone calls, relaying messages between patients, providers, and referral coordinators.
• Provide general information to patients regarding scheduling and referral procedures.
• Support referral coordination team by assisting in scheduling patient appointments within the health system under the direction of the referral coordinator supervisor.
• Ensure all clerical tasks comply with HIPAA and organizational standards.
• Maintain confidentiality of patient information.
• Assist with filing, scanning, faxing, and distribution of referral related documents.
• Provide clerical support for departmental meetings, including agenda preparation and minutes.
• Contribute to process improvement initiatives by identifying workflow challenges.
• Travel to other ambulatory sites upon request.
• Other duties as assigned.

• High school diploma required.
• Three (3) years of administrative experience.
• Excellent expressive and written communication skills.
• Highly organized and able to multi-task.
• Proficient in Microsoft Office, Word, and Excel.

• Associate’s Degree in related field.
• Administrative Assistant experience in a healthcare setting.
• Proficiency using Microsoft Office PowerPoint and Access.

This position is largely sedentary and requires the employee to remain stationary for a majority of the day. Any additional physical demands will be outlined and provided by management.

CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.

CPMP expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status. Improper interference with the ability of CPMP’s employees to perform their job duties may result in discipline up to and including discharge.