Club Language Specialist & MLS Team Operations Manager

Club Language Specialist & MLS Team Operations Manager

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Job Title: Club Language Specialist & MLS Team Operations Manager

Department: Team – Colorado Rapids

Business Unit: KSE

Location: Commerce City, CO – Dick’s Sporting Goods Park

Reports To: Director of Team Operations

Employment Type: Full Time – Salaried – Exempt

Supervisor Position: No

Compensation: $70,000 annually

• Facilitate effective communication for individual players with limited English proficiency:
  • Attend team trainings, meetings, and matches to act as official interpreter.
  • Accompany players to Club events as needed (media requests, appearances, video sessions, treatment, workouts).
  • Translate written materials between languages.
• Manage and oversee language tutors for players and staff, including search, onboarding, and payment.
• Assist with gathering and completing immigration or league‑related paperwork.
• Creation, maintenance, and distribution of first‑team information:
  • Annual and monthly calendars (internal and distribution).
  • Two‑week schedules, travel itineraries, and Teamworks communication updates.
• Work with the Director of Team Operations to ensure efficient operation of the first‑team’s daily environment (facility booking, catering, communication).
• Coordinate logistics for all first‑team travel and events under the Director’s supervision:
  • Schedule flights, hotel and meal accommodations.
  • Arrange transportation for players, technical staff, and front‑office staff.
  • Distribute per diem and credentials.
  • Confirm travel arrangements for all away matches.
• Perform match‑day responsibilities for both home and away matches:
  • Digital match roster and match coordination meeting.
  • Timely departure from locker room pre‑ and during match.
  • MLS competition requirements.
  • Manage player and technical staff ticket requests.
  • Prepare and deliver welcome package for visiting team.
• Assist the Director in creation and management of the first‑team operations budget.
• Perform other duties as assigned.

This description is a summary only and is not intended to be all‑inclusive. Duties may change based on business needs.

• Typical office conditions, lifting up to 50 lbs.
• Work in extreme weather and unusual hours (evenings, weekends, holidays).
• Frequent travel.

• Minimum requirements:
  • English speaker, fluent English plus Spanish or Portuguese required; proficiency in a third language preferred.
  • Minimum 1 year experience working with multicultural clientele.
  • Minimum 1 year experience in sport, operations, hospitality or related field.
  • Driver’s license required.
  • Bachelor’s degree preferred.
• Preferred experience:
  • 1+ years as an interpreter/translator.
  • 1+ years within the soccer industry.
• Applicants must meet minimum qualifications at the time of hire.

• Interpersonal skills with tact, patience, courtesy.
• Strong written and verbal communication in English and other languages.
• Strong public speaking ability.
• Professional handling of discreet or sensitive information.
• Strong work ethic, proactive attitude, accountability.
• Independent work ability and professional presence.
• Multi‑tasking and deadline management in fast‑paced environment.
• Attention to detail and organizational skills.
• Proficiency with Microsoft Office (Word, Excel).
• Interest and experience in competitive sports; soccer preferred.
• Understanding of MLS and team structures preferred.

• 12 paid company holidays
• Health insurance (medical, dental, vision)
• Paid time off (PTO)
• Life insurance
• Short and long‑term disability
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• 401(k) plan with employer match

Kroenke Sports & Entertainment provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.