Customer Service Lead — E‑commerce Brand Champion
Listed on 2026-10-07
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Customer Service/HelpDesk
Ecommerce, Customer Service Rep
DNAM Brands is seeking a Customer Service Lead to guide the customer service team across all channels for our fashion and lifestyle brands.
You will drive response quality, establish workflows and KPIs, monitor shop ratings, and resolve escalated issues to protect brand reputation and ensure exceptional customer experiences. Based in or willing to commute to the California area, you will collaborate with ecommerce, operations, and marketing teams.
The Customer Service Lead — E‑commerce Brand Champion position in the Management & Operations, Sales field is open for applications.
The position is based in Commerce, CA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 28.000 - 32.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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