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Korean Bilingual Program Manager; Mobile App

Job in Commerce, Los Angeles County, California, USA
Listing for: Harmonious Hiring
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    Data Analyst, Data Science Manager
Job Description & How to Apply Below
Position: (Korean Bilingual) Program Manager (Mobile App)

Job Summary

We are seeking an experienced Program Manager to lead the launch and growth of a new mobile application and loyalty programs for a retail and bakery brand. This role focuses on driving customer engagement, retention, and frequency through data-driven digital initiatives.

The Program Manager will work closely with marketing, analytics, and technical teams, including coordination with an overseas HQ development team, to ensure successful execution of app-related programs.

Key Responsibilities
  • Lead end-to-end execution of a new mobile app launch and post-launch optimization
  • Define success metrics, project plans, milestones, and timelines
  • Manage cross-functional teams (analytics, technical, marketing) to meet program goals
  • Drive loyalty and growth strategies focused on customer experience, retention, and acquisition
  • Analyze app performance and customer data to recommend improvements
  • Manage program roadmap, backlog, and prioritization of new features
  • Serve as the main point of contact for program status updates and stakeholder communication
  • Collaborate with U.S. teams and overseas development partners to align business and technical requirements
Qualifications
  • Bachelor’s degree required
  • 8+ years of experience in digital program management or loyalty/digital initiatives
  • Experience in retail, QSR, or franchise brands strongly preferred
  • Strong project and people management experience
  • Solid understanding of digital platforms, infrastructure, and data systems
  • Proficiency in analytics tools and languages (SQL required; Python/R/SAS a plus)
  • Advanced Excel, PowerPoint, and reporting skills
  • Bilingual in Korean and English required
Benefits
  • 100% Company-Paid Medical, Dental, Vision, and Life Insurance (from Day
    1)
  • 401(k) with 5% company match (no vesting period)
  • Short- and Long-Term Disability (short-term 100% covered)
  • Free onsite lunch or daily lunch allowance
  • Monthly gym and cellphone reimbursement
  • Generous PTO, paid holidays, and paid family leave
  • Paid maternity and caregiver leave
  • Employee discounts and club activities
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