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About Flywheel

Flywheel’s suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe, and APAC, we offer a career with real impact, endless growth opportunities, and the support you need to be the best you can be.

Flywheel

Consulting

Business and Change Consulting

Manager, Commerce

About Flywheel

Flywheel’s suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe, and APAC, we offer a career with real impact, endless growth opportunities, and the support you need to be the best you can be.

We’re looking for a Manager, Commerce to join our growing Client Services team. As a Manager, Commerce, you will act as a primary partner for our clients, driving eCommerce strategy and execution across retailers and intermediaries. You will lead day-to-day client engagements, manage account teams, and own the delivery of best-in-class service and business growth for our clients. This is a dynamic, hands-on role that requires strong commercial acumen, digital commerce expertise, and the ability to collaborate across internal teams and stakeholders.

• Lead day-to-day commerce strategy and execution across retail and media channels.
• Develop and implement eCommerce strategies that drive sales, share, and profit for your clients across platforms (Amazon, Walmart, Instacart, etc.).
• Monitors pacing and performance of campaigns to ensure delivery is appropriate and aligned to campaign flighting and client objectives
• Utilizes an in-depth proficiency of multiple retail media networks & their platforms to meet client business objectives - Amazon Vendor Central, Amazon DSP, Amazon Marketing Cloud (AMC), Walmart Connect, Walmart DSP (TTD), TTD, Kroger, Roundel, Criteo, Instacart
• Understands and applies DSP interface functionality and levers (campaign hierarchy, audience builder, optimization levers, bidding strategies, PMP/PG set up, reporting suite)
• Configures audience targeting, including behavioral, contextual, retargeting, and third-party audiences. Proficiency in Amazon Marketing Cloud (AMC) audiences and measurement strategies is a plus.
• Oversees building of an effective detailed campaign utilizing best DSP practices to drive client performance. This includes tactics, audiences, flighting, KPIs, etc.
• Leads calls with retailers and DSP partners, ensuring all partners are aware of client goals/strategy to better equip them to make relevant campaign optimization suggestions. Identifies growth opportunities and recommends new DSP features and strategies to problem-solve.
• Applies proficiency in Excel for data analysis and forming data storytelling narratives. This includes proficiency in VLOOKUP/XLOOKUP, SUMIF/SUMIFS and Calculated Fields
• Lead regular client meetings and communications, providing performance updates, actionable insights, and proactive recommendations based on data analysis.
• Oversee and mentor junior team members, supporting their growth and ensuring quality standards in client deliverables.
• Collaborate with cross-functional teams to identify opportunities, resolve issues, and deliver integrated solutions for clients.
• Manage and monitor key business metrics, campaign performance, and budgets, ensuring alignment with client goals and KPIs.
• Drive business growth for clients by identifying and presenting new opportunities,…