Kipling: Store Manager - Citadel

Position: Kipling: Store Manager - The Citadel

Join the Kipling Family

Kipling established itself as a global handbag brand by embodying a carefree spirit and pioneering the use of its signature crinkle nylon in expressive colors and patterns. Today, Kipling is sold in more than 80 countries internationally, and is a global leader in selling quality, durable bags designed for everyone.

Kipling fosters a culture where everyone is welcome. We pride ourselves in creating an environment that recognizes and celebrates differences. We put our people first. We always have and we always will.

Live.

Light is our mantra, and it supports a positive outlook on life. It is about being true to yourself. It is living an organized and lighter life both mentally and physically, where less is more. It’s about looking on the bright side, seeing the glass half full, and radiating optimism.

We strive to Live.

Light each and every day, and we’d love for you to join us!

Store Manager

As the Store Manager, you inspire, motivate, lead, and develop a store team. You will provide strategic leadership and successfully champion business strategies and brand vision and values. You create an inclusive environment and set the example for customer engagement that’s aligned to brand standard and exceeds industry standards, putting the internal and external customer above all. You will impact the business by maximizing store profitability by assisting in controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising, operations, sustainability, and community participation are consistent and well executed.

How

You Will Make a Difference

What you will do:

You will strategically lead the team in maximizing and achieving store sales goals and monitor sales progress against key targets. You model and foster a consumer centric mindset within the store, and model selling behaviors through genuine interactions with consumers. You recruit high caliber, diverse talent, and maintain a strong succession plan within your store. You provide direct coaching, feedback, training and supervision of the team.

How

you will do it:

By consistently demonstrating clear communication, training and coaching the team, you set expectations for customer engagement, store policies and procedures as well as hiring and building a high performing team. You manage expenses to maximize sales and profitability. You lead an environment of productivity by ensuring the team has the knowledge and skills to meet store goals for sales and customer engagement.

You collaborate with your partners to identify trends and translate strategies into action.

What success looks like:

You and your team successfully meet and exceed sales results and business goals, while coaching and developing the team. You foster an inclusive store environment that encourages collaboration and creativity. You create great consumer experiences in all situations, leading by example.

Free To Be, Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

Skills for Success Years of Related Professional/Retail Management Experience

• 4+ years

Educational

Position Requirements

• A formal education and subsequent undergraduate/graduate degrees are nice to have, but we are most interested in your total experience and professional achievements.

Physical Requirements

• Standing required for entire work shift
• Bend, lift, open, and move product up to 50 pounds (as needed)

What we expect you already know

Ability to meet business goals by driving results through store teams, how to coach and motivate a team to excel at sales & profit results, proven communication skills, being solution oriented and ability to be flexible in a fast-paced environment.

What we will teach you

How to continually develop and lead a customer centric mindset and team, how to create and achieve aspirational goals for your team, elevate your ability to coach to…