Solutions Analyst

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Location:
Commerce, GA

Are you a tech-savvy problem solver who enjoys connecting technology with real-world business operations? Do you thrive in fast-paced environments where your ideas and technical expertise can make a difference?

We are looking for an experienced and motivated Solution Analyst to support IT solutions, system enhancements, and technology projects within our logistics operation in Commerce, GA.

In this role, you'll work closely with customers, operations leaders, and IT teams to identify business needs, develop technical solutions, and support systems that keep our operations running efficiently.

If you're passionate about technology, process improvement, and solving complex business challenges, this could be the opportunity for you!

Play an important role in supporting IT solutions within a growing logistics operation

Work with warehouse management systems (WMS), ERP applications, and database technologies

Collaborate with customers, operations teams, and IT professionals across multiple locations

Lead and support IT projects that directly impact operational performance

Opportunity to expand your technical expertise and project management experience

Be part of a global organization focused on innovation and operational excellence

Partner with customers, operations leaders, and internal teams to identify IT requirements and business needs

Analyze business processes and recommend technology solutions to improve operational efficiency

Support the implementation, configuration, and maintenance of ERP and WMS applications

Manage and prioritize site IT projects to ensure successful delivery within established timelines and budgets

Gather and document functional requirements for system enhancements and new technology solutions

Work with IT teams throughout the software development life cycle (SDLC) to support system improvements

Provide technical support for new customer requirements and system functionality across multiple locations

Assist with IT budgeting, purchasing, and technology resource planning

Conduct risk assessments and collaborate with technical teams to address potential issues

Support RFQ processes by evaluating software, hardware, and technical requirements

Participate in customer presentations to demonstrate IT capabilities and proposed solutions

Experience in IT solutions, business systems analysis, application support, or a related technical role

Hands‑on experience implementing, configuring, or maintaining ERP and WMS applications

Strong understanding of database technologies, including Oracle or SQL Server, SQL
* Plus, PL/SQL, or MS Access

Experience or knowledge of ITIL, COBIT, ISO, or related IT standards

Strong analytical and problem‑solving skills with the ability to evaluate complex business requirements

Excellent communication and customer service skills

Ability to manage multiple projects and collaborate with cross‑functional teams

Strong attention to detail and the ability to develop practical technology solutions

Willingness to travel approximately 15–20%, primarily domestically, with occasional international travel possible

Associate degree, college diploma, or related technical education; bachelor's degree preferred

Experience supporting IT systems in logistics, warehousing, distribution, or automotive operations

Familiarity with project management methodologies

Experience translating business requirements into technical solutions

Understanding of software development processes and system implementation