Management: Java Platform Operations

Application Management:
Java Platform Operations

Contract

The Java Platform Operations Senior Analyst has the day-to-day operations accountability for specific applications. The Sr. Analyst works closely with team leadership to ensure integration of operations and maintenance to team standards. He/she will have experience in Agile/Lean, Dev Ops, and an understanding of the tools to support such as ALM, Kanban, etc. He/she exhibits a high service attitude and operations discipline to deliver a 24x7, highly-available and highly-performing, production applications.

He/she reviews incidents and project deliverables ensuring his/her activities meet or exceed service level agreements, and that requested work is completed on time. He/she will look for opportunities to drive down MTTR and MTBF with a focus on the automation of repetitive tasks, proactive notification, and application self-healing. He/she has proven experience in the system operations and administration of multiple applications.

• Executes day-to-day operational tasks
• Performs software & server administrative tasks
• Participates in application performance optimization activities
• Performs monitoring & control of global production environment
• First escalation point for all analysts
• Participates in a 24/7/365 on-call rotation
• Troubleshoots technical issues relating to configuration, data & deployments
• Ensures applications are available & reliable
• Manages the global application & systems production operations environment
• Ensures the readiness of disaster recovery & continuity capability is maintained
• Ensures production application data is backed-up
• Supports application architecture based on standards & requirements
• Participates in status calls & represents the team at project meetings
• Complies with and ensures compliance to established change control processes
• Develops custom tools to improve day-to-day processes
• Contributes to Client's application documentation
• Distributes operational reports
• Works from Kanban/Agile tools

• Education:
  
  Bachelor’s Degree
• Years of
  
  Experience:
  
  7+
• College Diploma in Computer Science or equivalent industry experience

• Administration of Microsoft Windows Platform
• Scripting languages such as Visual Basic Script, Java Script, Power Shell, Shell/Bash, and automation
• Experience supporting J2EE Applications in an enterprise environment
• Knowledge and experience with Vignette, Oracle Web Logic, Apache/Tomcat, IBM WAS/eWAS, JBOSS, Oracle Java, Eclipse IDE, IBM Rational, IBM HTTP, IBM Build Forge, Linux Platform, and Oracle (plus)
• Basic knowledge of LANs/WANs (firewalls, proxy servers, load balancing hardware, network devices), Microsoft Clustering, .NET, SAN, SMTP, SQL, and Active Directory
• Ability to specify data collection and thresholds and analyze complex results; provide recommendations or solutions including basic linear trending; provide knowledge of management reporting process and guidelines
• Ability to participate in business impact assessment and risk assessment processes and help identify appropriate controls to mitigate identified risks; understands and can communicate requirements of member firms and external regulatory bodies for data privacy
• Defines infrastructure architecture and ensures architectural standards are applied and aligned to enterprise architecture principles; identifies potential risk of proposed infrastructure strategies; ensures alignment of systems design to underlying infrastructure architecture
• Demonstrates expertise of IT governance concepts; understands and manages relationships of all OIM relevant stakeholders; manages portfolio and business drivers of components; supports execution of primary goals of IT governance
• Knowledge of performance testing process and methodology for different types of software projects; standard performance testing processes and techniques; strong ability to understand business requirements and provide strong analysis of performance testing results
• Contributes to design activities and applies architecture design techniques; leverages design activities for cross-functional purposes
• Monitors consistency in written materials; assesses audience needs and level of understanding for written materials; contributes samples and leading practices in the area of written materials
• Builds collaborative alliances with major external technology vendors and understands critical information about future-oriented technologies; directly manages contracting of service agreements and influences…