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Senior Incident & ITSM Leader

Job in Concord Township, Delaware County, Pennsylvania, USA
Listing for: 360 IT Professionals
Full Time position
Listed on 2026-11-02
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, IT Consultant, IT Specialist
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
A software development company based in Glen Mills is seeking an Incident Manager to supervise the resolution of incidents involving multiple service providers. Responsibilities include acting as the escalation point for unresolved issues, ensuring compliance with service level agreements, and implementing IT Service Management processes. Ideal candidates will have strong incident management skills, experience in guiding service providers, and a focus on continuous process improvement.
The Senior Incident & ITSM Leader role at 360 IT Professionals is now open for applications in Glen Mills, Delaware County, United States. The Senior Incident & ITSM Leader position in the IT & Technology field is open for applications. We have an opening for a Senior Incident & ITSM Leader in Glen Mills, Delaware County, United States within IT & Technology.

This role, Senior Incident & ITSM Leader at 360 IT Professionals, could be your next opportunity.
Position Requirements
10+ Years work experience
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