Incident & ITSM Lead — Major Incidents & SLA Focus

A technology service provider is seeking an Incident Manager in Glen Mills, PA. The role involves acting as an escalation point for unresolved incidents, monitoring incident resolutions across multiple service providers, and implementing ITSM platforms and processes. The ideal candidate should possess expertise in incident management and a strong ability to identify process improvements. This position offers a 6+ month contract with the potential for further opportunities.
Step into the Incident & ITSM Lead — Major Incidents & SLA Focus role at Info-Ways in Glen Mills, Delaware County, United States and grow with us. Are you ready to take on the Incident & ITSM Lead — Major Incidents & SLA Focus role at Info-Ways? We would love to welcome a new Incident & ITSM Lead — Major Incidents & SLA Focus to our group in Glen Mills, Delaware County, United States.