Administrative Clerk II

Administrative Clerk II
The City of Concord is currently accepting applications for Administrative Clerk II in the Public Works Department. This recruitment will also establish an eligibility list that may be used for other departments.

Job Characteristics

• OPEN & PROMOTIONAL JOB OPPORTUNITY***

Administrative Clerk II
The City of Concord is currently accepting applications for Administrative Clerk II in the Public Works Department. This recruitment will also establish an eligibility list that may be used for other departments.

The Public Works Department
Public Works strives to develop and provide a variety of customer driven maintenance services and programs to protect the City’s investment of infrastructure and public facilities and ensure the health and safety of Concord’s community in the most efficient and cost effective manner. Public Works provides services in the following five divisions:
Infrastructure, Parks Maintenance, Facilities Maintenance, Administration and Fleet, and Transportation and Signals.

The Administration Division provides customer service to both internal and external customers. This includes internal administrative and clerical support as well as responding to concerns from the public, ranging from reports of graffiti or illegal dumping to problems with City streets or parks. The division is additionally responsible for contracts, agreements, insurance, and invoice procedures and support, as well as interfacing with other agencies in the reporting of issues or problems.

What You Will Be Doing In This Role
The Administrative Clerk II is a customer service-focused role that interacts with members of the public and supports internal staff. Administrative Clerk IIs may work in a variety of departments throughout the City of Concord. This current vacancy in the Public Works Department serves as a first point of contact for Concord residents through front counter, phone, email, and other platforms such as See Click Fix and Open Gov.

Responsibilities include reception, clerical and secretarial duties, tracking internal and external requests, word processing, typing, proofreading, record and file maintenance, transcription, forms processing, scheduling meetings and events, preparing materials, ordering supplies, and processing invoices and requisitions.

We Are Looking For Someone Who

• Has strong customer service skills and enjoys working with people
• Can handle complaints and high-stress interactions with tact and professionalism
• Is a solution-focused problem solver who is proactive in the delivery of services
• Has the ability to effectively collaborate with all internal staff and vendors
• Has proficiency with Microsoft Word, Excel, and Outlook
• Has knowledge of basic accounting principles
• Has strong oral and written communication skills
• Is organized with strong attention to detail and accuracy
• Embraces, promotes and is guided by the City's Mission, Vision and Values

What We Offer
The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following:

• Participation in CalPERS pension, tiered based on date of hire
• A variety of health care plans or a cash-in-lieu benefit of $200 a month if waiving coverage
• City-paid dental insurance; employee-paid vision insurance
• Vacation accruals starting at 10 days per year, 12 days sick leave per year, and 11 paid holidays per year
• Generous tuition reimbursement program
• 457…