Facility Attendant I​/II; Part Time

Facility Attendant I/II

The City of Concord is accepting applications for part-time community center Facility Attendants to support the Recreation Services Department. This recruitment will be used to fill a current vacancy at the Senior Center and also establish an eligibility list to fill future positions as they become available. Salary is negotiable based on experience:

• Facility Attendant I: $17.22 - $19.48, no experience required
• Facility Attendant II: $18.09 - $20.47 with one or more years of experience

Facility Attendants will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis:

• Centre Concord, located at 5298 Clayton Road
• The Concord Senior Center, located at 2727 Parkside Circle
• The Willow Pass Community Center, located at 2748 East Olivera Road

What you will be doing:

• Facility Attendants provide supervision of the community center during classes and rentals; set up and take down chairs, tables, equipment; and perform light custodial services.
• The Facility Attendant must be able to provide a high level of support to customers and ensure the safety of the people and property by effectively enforcing policies and procedures.
• The Facility Attendant II is distinguished from the Facility Attendant I in that the Facility Attendant II performs duties independently.

Selection process:

Examples of duties include, but are not limited to:

• Serving as the main point of contact for instructors, participants, and renters during scheduled shifts
• Setting up, taking down, and cleaning up of the facility before and after events and classes as assigned
• Effectively communicating and enforcing facility policies and procedures
• Effectively communicating program and schedule information to customers
• Completing all paperwork required for rentals and classes
• Using strong verbal and written communication skills to provide information to customers, co-workers and supervisors
• Monitoring equipment inventories and recommend procurement of items as needed
• Inspecting facility and equipment and recommending procurement, maintenance and repair as needed
• Demonstrating at all times cooperative behavior with colleagues, supervisors and the public
• Other duties as assigned

Qualifications:

Knowledge of:

• Principles and processes for providing (internal or external) customer services including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction

Ability to:

• Give appropriate attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
• Maintain appropriate attention to detail based on the complexity of work performed
• Convey written and/or non-written information effectively comprehending and understanding documentation and verbal or visual communications
• Use logic and reasoning to identify approaches to solving problems
• Actively look for ways to help people
• Read, comprehend and retain information
• Speak clearly, concisely and audibly
• Work efficiently and accurately on tasks with interruptions
• Adapt communications and behavioral styles appropriately to act promptly and decisively
• Make acceptable decisions
• Meet the physical requirements of the work
• Understand and carry out oral and written instructions
• Establish and maintain cooperative and effective relationships with those contacted in the course of work

Facility Attendant I

Education:

Satisfactory completion of high school or the equivalent

Experience:

None required.

Facility Attendant II

Education:

Satisfactory completion of high school or the equivalent

Experience:

One or more years in a customer service driven field. Facilities experience is desirable.

Other:

The ability to speak and understand Spanish is desirable, but not required. A valid California Driver's License and a satisfactory driving record are conditions of initial and continued employment. Must successfully clear fingerprint check.

EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act…