Police Dispatcher

OPEN & PROMOTIONAL JOB OPPORTUNITY Police Dispatcher I

The City of Concord's Police Department is currently seeking customer-service oriented individuals who enjoy working in a highly productive yet fast-paced environment to serve as their next Police Dispatcher. This position is open until filled and may close at any time.

The members of the Concord Police Department are dedicated to providing the highest quality police services in order to enhance community safety, protect life and property, and reduce crime and the fear of crime. To do this, we pledge to develop a partnership with the community, lead a community commitment to resolve problems, and improve the safety and quality of life in our city.

Dispatchers are an integral part of the Police Department by acting as a critical link between the community and police units in the field. They help maintain the safety of our community by taking command of situations in a sensitive and straightforward manner while also showing consideration and respect to others. They receive emergency and non‑emergency calls and act as the liaison between the community, other agencies, department personnel, and field units.

• Can assess situations accurately, make quick decisions, and use sound judgement
• Has excellent oral and written communication skills
• Is naturally compassionate and comfortable speaking to individuals who are emotional or stressed
• Can multi-task and quickly prioritize needs
• Can work in a collaborative team environment and take instruction well
• Stay composed and control their own emotions
• Has the technological skills to operate multiple computers, programs, radios and recording equipment
• Has excellent attention to detail and organization skills
• Is familiar with or can quickly learn the city of Concord and can read maps to find routes, locations, and addresses
• Is flexible and can adapt to any situation
• Embraces and embodies the City’s Mission, Vision and Values.

The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work‑life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following:

• $2.00/hour shift differential for night shift and $2.50/hour for grave shift
• $150/month bilingual pay for qualifying languages
• Participation in CalPERS pension, tiered based on date of hire
• A variety of health care plans or a cash‑in‑lieu benefit of $200 if waiving coverage
• City‑paid dental insurance; employee‑paid vision insurance
• Vacation accruals starting at 10 days per year, 12 days sick leave per year, and 11 paid holidays per year
• Generous tuition reimbursement program
• 457 deferred compensation plan
• Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs
• Life and disability insurance
• A wellness program that offers annual health expos, health and nutrition education, as well as a variety of mental health resources

* Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found yofconcord.org.