HR Director

We are seeking an experienced Human Resources Director to join our executive leadership team and help foster a workplace culture that reflects our commitment to care, inclusion, accountability, and excellence. The Human Resources Director oversees the full administration of human resource services, policies, and programs for Youth Homes, Inc. This position provides both strategic and operational HR leadership across the organization, supporting program services, administrative functions, and retail operations.

The HR Director serves as a strategic partner, ensuring effective recruitment, employee relations, performance management, compliance, training, and employee engagement initiatives.

The ideal candidate is a collaborative and solutions-oriented HR professional who brings strong experience in nonprofit, community-based, youth-serving, or retail environments and is passionate about supporting employees who make a difference in the lives of young people and families in our community.

This is a full-time, exempt hybrid position requiring a minimum of three days per week in the office. The starting salary range is $94,921 to $105,837 annually, depending on qualifications, experience, and demonstrated skills.

• Provide guidance on employee relations, workplace concerns, performance management, attendance, conduct, and policy interpretation.
• Ensure consistent application of HR policies and practices across all departments.
• Support organizational growth, workforce planning, promotions, transfers, and staffing changes.
• Oversee employee benefits administration, including health insurance, retirement plans, disability insurance, workers' compensation, and leaves of absence.
• Maintain employee records and HRIS systems.
• Partner with payroll to ensure accurate processing of employment changes and compensation matters.
• Participate in accreditation activities and ensure compliance with Council on Accreditation (COA) standards.
• Lead, mentor, and develop HR staff while promoting a culture of learning and continuous improvement.

• Lead recruitment efforts for program, administrative, and retail positions.
• Collaborate with managers to identify staffing needs and implement effective hiring strategies.
• Coordinate interviews, background checks, reference checks, onboarding, and new-hire documentation.
• Recruit and retain employees who reflect the organization's values and commitment to serving youth and families.
• Develop initiatives to strengthen retention and reduce employee turnover.

• Serve as a resource for employees and supervisors regarding workplace concerns and conflict resolution.
• Conduct and support investigations involving complaints, policy violations, harassment, discrimination, retaliation, and misconduct.
• Coach managers on performance expectations, corrective action, documentation, and employee development.
• Foster a respectful, inclusive, culturally responsive workplace environment.
• Support employee well-being, collaboration, accountability, and professional growth.

• Provide specialized HR consultation to retail managers and employees.
• Support staffing, scheduling, attendance, timekeeping, performance, and retention initiatives.
• Assist managers with hiring, coaching, employee development, and corrective action.
• Support temporary/seasonal hiring and workforce planning needs.
• Analyze turnover trends and recommend strategies to improve engagement and retention.

• Maintain current knowledge of federal, state, and local employment laws and regulations.
• Ensure compliance with wage and hour laws, meal and rest period requirements, leave laws,…