Fire District Information Systems Manager

Lead the Digital Future of Public Safety

Are you a visionary IT leader prepared to connect cutting‑edge technology with life‑saving emergency services? The Contra Costa County Fire Protection District (CCCFPD) provides fire, rescue, and emergency medical services to over one million residents across 717 square miles.

We are seeking to fill one (1) Fire District Information Systems Manager vacancy. This is a rare chance to join the District during a historic transition, marked by the completion of a $15 million next‑generation communications center, which includes a brand‑new data center powered by a $4.8 million investment in modern IT infrastructure.

• Driving Digital Transformation
  :
  Lead the shift from siloed legacy databases to modern, integrated enterprise solutions (SaaS/Cloud/Hybrid) that optimize operations for Emergency Services, HR, and Finance.
• Architect Mission‑Critical Resilience
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  Ensure 99.999% system availability for dispatch and emergency communications through robust redundancy planning, disaster recovery, and network architecture.
• Championing Cybersecurity
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  Implement contemporary security frameworks (NIST, Zero Trust) to safeguard sensitive operational and medical data against complex threats.
• Leading & Mentoring
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  Transform the IT Division into a proactive, customer‑centric service partner. Foster a culture of continuous learning, mentor staff, and manage key vendor relationships effectively.

• Strategic Road mapping
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  Design a 3–5 year technology roadmap that directly supports the District’s operational goals and assesses current capabilities.
• Infrastructure Management
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  Oversee the lifecycle of the District’s LAN/WAN, virtual environments, and hardware, ensuring the new $4.8 million investment achieves maximum ROI.
• Data‑Driven Decision Making
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  Implement Business Intelligence tools to help Command Staff visualize trends in emergency response and resource allocation.
• Application Management & Integration
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  Direct the development, testing, and maintenance of applications, ensuring seamless interoperability between mission‑critical systems like CAD, RMS, and administrative platforms.
• Technical Oversight
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  Plan and manage the District’s Local Area Networks, interface with the County’s Wide Area Network, install system software, maintain IT security, and provide technical user support while overseeing IT division personnel.
• Project Leadership
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  Set priorities and review the work of staff developing new/revised database applications for personnel, budget, inspections, investigations, EMS record keeping, training, etc.

• Modern Technologist
  :
  Proficient in network architecture, virtualization, hybrid cloud environments, and advanced cybersecurity defense.
• Agile & Adaptable
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  Able to pivot rapidly in a paramilitary environment where emergency needs dictate shifting priorities.
• Collaborative Partner
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  Capable of translating technical requirements into clear business value for Fire Chiefs, Battalion Chiefs, and administrative stakeholders.
• Solutions‑Focused
  :
  An engineer of scalable, cost‑effective solutions, not just a problem identifier.
• Highly organized, adept at managing time and competing priorities.
• Comfortable operating within a governmental, paramilitary organization.
• Knowledgeable about modern principles and practices of systems and database analysis.
• Innovative, collaborative, and solutions‑focused.

• Decision Making
  :
  Choosing optimal courses of action in a timely manner.
• Professional & Technical Expertise
  :
  Applying technical subject matter to the job.
• Action & Results Focused
  :
  Initiating tasks and focusing on accomplishment.
• Displaying Ownership and Accountability
  :
  Holding self and others accountable for measurable high‑quality, timely, and cost‑effective results.
• Handling Stress
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  Maintaining emotional stability and self‑control under pressure.
  Informing
  :
  Proactively obtaining and sharing information.
• Building & Maintaining Relationships
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  Establishing rapport and maintaining mutually productive relationships.
• Customer Focus
  :
  Attending to the needs and expectations of…