Assistant Manager; Veranda Luxe Cinema & IMAX

Assistant Manager at Veranda Luxe Cinema

Are you a natural leader who enjoys working with people and helping others succeed? Put your skills to work as an Assistant Manager at Veranda Luxe Cinema and become an important part of our team!

We are looking for an Assistant Manager who is passionate about customer service, team development, and creating a positive experience for both our guests and employees. In this role, you will assist with hiring and training team members, ensure company policies and procedures are followed, help resolve customer concerns, lead and support the team, create team schedules, and assist the General Manager with day-to-day operations.

The Assistant Manager supports the General Manager in the day-to-day operation of the theater, helping ensure every guest has an exceptional movie-going experience. This role assists with leading and developing team members, overseeing daily operations, maintaining a clean and safe environment, and ensuring company policies and procedures are followed. The Assistant Manager helps drive operational success by providing excellent guest service, resolving concerns, supporting staffing and training efforts, and serving as the manager on duty when needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or equivalent required. Prior experience as a senior staff member, shift lead, or assistant manager preferred. Consistent, verifiable work history required.

Must complete Responsible Beverage Server training and obtain any legally required state or local alcohol server certification (e.g., California RBS or Idaho equivalent) prior to serving alcohol, and obtain a Food Handler Certification where required by state or local jurisdiction.

Ability to communicate with all ages, genders, and personalities. Ability to effectively and regularly converse in and comprehend English. Listens effectively, responds clearly and directly, and can explain information to others.

Performs calculations with speed and accuracy and identifies and corrects errors, including cash handling and inventory counts.

Identifies problems, gathers relevant information, and notes possible causes. Evaluates information, recognizes alternatives, and implements solutions within the scope of this role's authority. Performs effectively under pressure and escalates appropriately when a matter exceeds that scope.

Proficient in the use of technology, including point-of-sale, scheduling, and basic office systems (e.g., email, word processing, Paylocity or similar).

Interfaces effectively with guests, the public, and co-workers, and exhibits sensitivity to the feelings of others. Establishes goals, budgets time, and sets priorities to achieve objectives. Sets a standard of professionalism for others to follow and models leadership traits for staff.

Problem Solving/Analysis;
Leadership;
Teamwork Orientation;
Customer/Client Focus;
Initiative;
Time Management;
Communication Proficiency;
Technical Capacity;
Supervisory Responsibility.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand, walk, sit, talk, and hear
• Frequently required to use hands to finger, handle, or feel objects, and to reach with hands and arms throughout the theatre
• Occasionally required to climb, balance, stoop, kneel, crouch, or crawl
• Regularly required to lift and/or move up to 60 lbs.
• Able to stand for extended periods of time
• Noise levels in the theatre may be moderate to high at times

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

No employee or applicant for employment will be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.