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Senior Customer Success Director, Private Markets AI

Job in Concord, Contra Costa County, California, 94527, USA
Listing for: Ontra
Full Time position
Listed on 2026-10-06
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 180000 - 260000 USD Yearly USD 180000.00 260000.00 YEAR
Job Description & How to Apply Below

Ontra is seeking a Customer Success Director to join its Contract Automation team. Reporting to the Managing Director of Customer Success, you will be a subject matter expert in customer retention, lawyer management, and Ontra's Contract Automation solution.

You will advocate for customers to achieve positive outcomes throughout their partnership with Ontra. This role requires strong communication, relationship-building, and a willingness to travel up to twice per quarter for in-person meetings

This role, Senior Customer Success Director, Private Markets AI at Ontra, could be your next opportunity.

We invite applications for the Senior Customer Success Director, Private Markets AI position located in Concord, CA, United States.

The following opening is for a Senior Customer Success Director, Private Markets AI with Ontra.

Our organisation is growing, and we are hiring a Senior Customer Success Director, Private Markets AI in Concord, CA, United States.

Position Requirements
10+ Years work experience
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