Quality Continuous Improvement Technician; Night Shift

Quality Continuous Improvement Technician (Night Shift)

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The Quality Continuous Improvement Technician (QCI Tech) plays a crucial role in driving daily quality improvement initiatives at Wonderbrands bakeries. This position is responsible for conducting thorough quality checks, documenting deviations using iQMS and Cereboro, and working with the Continuous Improvement (CI) Engineering team to perform root cause analyses. By ensuring all issues are properly diagnosed and assigned to the appropriate functional areas, the QCI Tech helps maintain and enhance product quality.

QCI Techs champion product quality improvements by actively participating in Quality Huddles as part of the VQS process, ensuring that detailed product information is available for evaluation. They utilize Six Sigma methodologies for data gathering and analysis to identify effective improvement solutions and collaborate with R&D, Engineering, and Maintenance teams to support issue resolution. This role also sustains improvements by monitoring product quality, collecting data, reporting deviations, and supporting the implementation of quality programs and continuous improvement initiatives.

It emphasizes the use of technology and data analytics to enhance quality, efficiency, and compliance in a fast-paced manufacturing environment. Additionally, QCI Techs support the Bakery Quality Manager (BQM) in ensuring adherence to all Quality Assurance programs, including HACCP, and actively participate in preparing for BRC audits, further strengthening regulatory compliance.

• Wonderbrands believes in Home Grown Talent and accelerated career growth
• Competitive Compensation, Health, and Dental Benefits
• Pension plan with matching contribution
• Quarterly incentive program
• Discount program covering restaurants, gyms, shopping, etc.

• Product Quality & Process Monitoring
• Actively contribute to product quality improvements by collaborating with bakery teams
• Monitor production processes and parameters to ensure compliance with recipes and ingredient specifications
• Perform routine quality inspections on raw materials, in-process products, and finished goods
• Verify packaged products meet quality standards
• Work with CI Engineers to conduct root cause analysis and implement corrective actions
• Compliance & Documentation
• Maintain accurate records of quality checks, test results, and deviations using tools like iQMS
• Ensure compliance with food safety regulations (CFIA, FDA, USDA, SQF, BRC, GFSI) and internal policies
• Document all QA processes and maintain necessary records
• Assist in audit preparation and execution (internal, third-party, regulatory)
• Quality Huddles & Continuous Improvement
• Participate in daily Quality Huddles, collecting and analyzing relevant samples
• Collaborate with production teams to identify and resolve quality deviations
• Support and implement continuous improvement initiatives to enhance product quality and efficiency
• Food Safety & Sanitation
• Ensure sanitation procedures are followed to maintain a hygienic production environment
• Conduct environmental monitoring and swab testing to ensure compliance with food safety standards
• Enforce allergen control and cross-contamination prevention measures
• Training & Team Collaboration
• Educate production staff on GMPs and quality standards
• Work with R&D, Engineering, and Operations teams to support new product development and process improvements
• Investigation & Reporting
• Conduct root cause analysis on quality defects and customer complaints
• Implement CAPAs to prevent recurrence
• Generate and present quality reports to management
• Labeling, Packaging & Product Testing
• Ensure accurate labeling, coding, and packaging in compliance with regulations
• Verify allergen declarations, ingredient lists, and nutritional information for accuracy
• Conduct shelf-life evaluations to assess product stability and monitor packaging integrity to prevent contamination
• Learning & Skill Development
• Gain Six Sigma knowledge as it applies to quality improvement
• Obtain a Green Belt in Six Sigma within one year of…