Inside Sales Representative

Location:

Concord, CA

Pay Range:
Up to $20/hr base pay + commission

Monday - Friday

Full-Time, Onsite

Temp-to-Hire

We are seeking an Inside Sales Representative to join a leader in providing lifesaving medical alert systems, where you’ll be part of a mission-driven company dedicated to helping seniors and individuals with medical needs live independently and safely. This is a unique opportunity to not only drive sales but also make a real and personal impact by providing peace of mind to customers and their families.

As an Inside Sales Representative, you’ll respond to inbound inquiries from potential customers who have expressed interest in medical alert systems – no cold calling! Your role will be to understand their specific needs and guide them towards the most suitable medical alert solution. You’ll also assist existing customers who may need support or are considering changes to their service, ensuring their continued satisfaction and safety.

If you have a passion for sales and helping others, are detail-oriented, and excel in fast-paced environments, this could be the opportunity for you!

• Engage with incoming leads and discuss customer needs with a focus on closing sales.
• Handle multiple phone lines with efficiency and poise, ensuring every customer’s needs are met.
• Take charge of customer retention, using innovative tools to keep accounts happy and onboard.
• Process orders and keep the customer database up-to-date with precision.
• Follow up on leads with urgency, turning pending inquiries into successful interactions.
• Deliver top-notch customer service, expertly solving problems and providing tailored solutions.

• 1-2 years of experience in retail or phone-based or customer service required
• High School diploma or equivalent required; college degree is a plus
• Excellent communication and customer service skills
• Proficiency in computer data entry and retrieval, with experience in word processing and spreadsheets
• Strong problem-solving abilities and follow-through skills
• Availability to work weekends

Dynamic’s benefits and leave programs for Temporary and Temp to Hire Associates are provided in our employee handbook and are reviewed during onboarding and follow state, local and federal laws. Eligibility and accrual rates may vary based on work location and employment status.

Dynamic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.