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Unit Coordinator - North ; Psych

Job in West Concord, Concord, Middlesex County, Massachusetts, 01742, USA
Listing for: Emerson Hospital
Full Time position Listed on 2026-11-09
Job specializations:
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR

Job Description & How to Apply Below

Position: Unit Coordinator - North 5 (Psych)
Location: West Concord

Be the connection that keeps care running smoothly.

As a Unit Coordinator on our Behavioral Health team, you will play a vital role in supporting daily operations and ensuring seamless communication between patients, families, and clinical staff. This is a great opportunity for someone who thrives in a fast-paced healthcare environment and enjoys being at the center of a collaborative care team.

What You’ll Do
  • Serving as the primary point of contact for the unit, interacting with physicians, staff, patients, and families
  • Managing phone calls, messages, and inquiries with professionalism and efficiency
  • Supporting daily unit operations, including scheduling, documentation, and coordination tasks
  • Performing accurate data entry and maintaining organized records
  • Assisting clinical staff with administrative needs to support patient care delivery
  • Ensuring clear and timely communication across the interdisciplinary team
  • Maintaining patient confidentiality and adhering to all hospital policies and procedures

You will report to the Director of Behavioral Health Nursing or their designee.

What You Bring Experience
  • Previous secretarial or administrative experience required
Licensure & Certifications
  • CPI (Crisis Prevention Intervention) certification required within 30 days of hire
  • Strong interpersonal and customer service skills
  • Excellent organizational and multitasking abilities
  • Accurate data entry and attention to detail
  • Proficiency with computer systems and office software
  • Ability to maintain strict confidentiality
  • Strong written and verbal communication skills in English
Why Join Us?
  • Be part of a collaborative behavioral health team
  • Play a key role in supporting patient care behind the scenes
  • Work in a dynamic, fast-paced healthcare environment
  • Gain valuable experience in hospital operations and behavioral health services
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