Cardiac Device Technician

Overview

Cardiac Device Technician role at Emerson Health. The Cardiac Device Technician will report to the Practice Manager and is responsible for the daily review and documentation of remote pacemakers, ICDs, and implantable loop recorders (ILRs) transmissions and alerts. Responsible for communicating changes in patient and device status to the supervising cardiologist/cardiac nurse practitioner in a timely manner. Manage patient data across remote monitoring systems, support patients with transmissions, troubleshooting, notification and scheduling of follow-ups and other administrative duties.

Handle device recalls, coordinate with industry representatives, and educate patients on device use and monitoring protocols, maintaining clear, collaborative communication with the clinical team.

• Daily review and documentation of remote pacemakers, ICDs, and ILR transmissions and alerts.
• Communicate patient and device status changes to supervising cardiologist/cacNP in a timely manner.
• Manage patient data across remote monitoring systems; support transmissions and troubleshooting.
• Notify and schedule follow-ups and perform other administrative duties.
• Handle device recalls and coordinate with industry representatives.
• Educate patients on device use and monitoring protocols.
• Maintain clear, collaborative communication with the clinical team.

• Education
  • High School diploma or equivalent required
  • Bachelor’s degree in engineering in the biomedical field strongly preferred
  • Successful completion of a full Cardiac Device Educational Program OR one year’s experience in Electrophysiology strongly preferred
• Experience
• 1+ year in cardiac device clinic strongly preferred.
• Licensure and/or Certification
  • Current BLS certification
  • HRS/NASPE certification preferred
• Skills
  • Ability to perform independent judgement within the scope of this position
  • Strong patient assessment skills
  • Well-developed organizational skills to prioritize work
  • Advanced cardiac rhythm interpretation skills
  • Excellent communication, interpersonal and customer service skills
  • Computer skills required (EMR is Epic)
  • Understands and is committed to maintaining highest level of confidential information.
  • Demonstrated ability to work effectively independently and as part of a team, in collaborative settings, required.
  • Strong interpersonal communication skills, on the phone and in person
  • Excellent written and verbal communication skills required.
  • Excellent customer service skills.
  • Must be able to read, write, and communicate in English.
  • Excellent problem-solving skills required, including creativity, resourcefulness, timeliness, and technical knowledge related to analyzing and resolving medical problems.