Pre-Visit Associate

Reporting to the Manager of Pre‑Visit Services, the Pre‑Visit Associate facilitates patients' access into the hospital and clinical systems by providing scheduling, pre‑registration, insurance verification, and collection of payment for services.

As part of the pre‑visit team, you will schedule appointments, complete patient registration, verify insurance coverage, collect co‑payments, and maintain accurate patient records while delivering high quality customer service.

• High school diploma or equivalent; associate’s degree preferred.

• 1‑3 years of experience in registration, hospital billing, or scheduling.

• Certified Healthcare Access Associate preferred.

• Knowledge of third‑party payors and Medicare billing practices.
• Insurance verification and billing experience.
• Strong customer service skills.
• Computer proficiency and ability to read, write, and communicate in English.
• Ability to maintain confidential information.

Entry level

Full‑time

Other

Hospitals and Health Care