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Call Center Representative Hybrid al
Job in
Concord, Middlesex County, Massachusetts, 01742, USA
Listed on 2025-12-01
Listing for:
Emerson Health
Full Time, Part Time
position Listed on 2025-12-01
Job specializations:
-
Healthcare
Healthcare Administration, Health Communications
Job Description & How to Apply Below
Job Summary
Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner. Responsible to work with patients on various diets and assist them in a nutritious meal selection.
Minimum Qualifications- Education:
HS Diploma; college degree preferred. - Experience:
Minimum 1 year office/clerical experience in hospital and/or medical business office setting, including professional telephone skills. - Licensure and/or Certification: N/A.
- Skills:
Working knowledge of the Meditech system. Excellent communication and correspondence skills. Excellent customer service skills. Ability to read, write, and communicate in English. Strong computer skills. Ability to maintain confidential information. Assist with patient meal selection. Work with patients on various diets.
- Entry level
- Part-time
- Other
- Hospitals and Health Care
Location:
Concord, MA
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