Patient Services Representative-Radiology

Patient Services Representative-Radiology

Job : 33423

Category: Radiology & Imaging

Location: 133 Old Road to Nine Acre Corner,
Concord,
MA 01742

Department: Radiology Support

Schedule: Part Time

Shift: Day shift

Hours: 7a-330p

Pay Range: $18.00 - $22.00 per hour

Reporting to the Lead Patient Service Representative, the Patient Service Representative (PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography. The PSR greets patients and visitors entering the department. The PSR generates and sorts exam requisitions, accurately enters exams into the HIS/RIS system. Must maintain a high level of patient confidentiality via HIPPA guidelines and be committed to Service Excellence at all times.

• Education
  • High school diploma or equivalent required
  • Medical Terminology course preferred.
  • Previous coursework related to administrative skills preferred.
• Experience
  • One year in a medical office environment preferred.
  • Customer service, data entry, and HIS/RIS experience a plus.
• Licensure and/or Certification
  • None required.
• Skills
  • Organization and multitasking skills
  • Ability to read and communicate effectively using medical terminology
  • Accurate data entry skills
  • Courteous and professional manner when dealing with public both in person and on the phone
  • Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision
  • Knowledge of medical terminology
  • Maintains standard of performance which promote Service Excellence
  • Must be able to read, write, and communicate in English.
  • Computer skills required.
  • Ability to maintain confidential information.