Specimen Technician - Hospital

Job Description Specimen Technician - Hospital - Concord, MA, Monday to Friday, 12:00 PM to 8:30 PM

Pay range: $17.33 - $25.99 / hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part‑time or full‑time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness
• healthy
  
  MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• Fin Fit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

The Hospital Specimen Associate is responsible for the preparation of patient’s specimens in a hospital location where multiple Hospital Specimen Associates work together with minimal direction. The Hospital Specimen Associate must be able to perform and follow all pre‑analytical processing procedures with accuracy and in a timely manner. The roles & responsibilities below are specific to samples being performed by Quest laboratory testing.

• Demonstrates excellent proficiency in test ordering policies, hospital processing procedures, specimen requirements for test ordering, sample preparation, Quantum, and compliance/legal requirements.
• Knowledge and competency of Hospital LIS system (client specific)
• Print Quest performed testing reports
• Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources
• Responsible for supply ordering processes.
• Performs remote accessioning (pre‑accessioning), (client specific)

• Troubleshoot and problem resolution for specimen types, missing information, TIQ, TNP, additional sample requests, and other client issues related to area of responsibility.

• Demonstrates exceptional customer service skills as the Liaison between customer & Quest performing laboratory to provide pro‑active customer support.
• Responsible for managing inbound calls with a positive client interaction.
• Communicates and collaborates effectively with the hospital laboratory staff, as well as the Quest Diagnostics sales team and other functions in the organization.
• Communicates effectively information regarding problem‑solving with specimens, test cancellations, testing requirements, billing requirements with various hospital staff.

• 1 - 3 years of working experience

• Medical background preferred, which includes medical terminology applicable to a clinical laboratory
• Previous experience in a hospital laboratory environment preferred

• Position requires data‑entry background with abilities to enter 6,000 alphanumeric keystrokes/hour.
• Works in a biohazard environment, practicing good safetyhabits.
• Able to sit or stand for long periods.

• N/A

• Handles multiple tasks simultaneously and works in a productionenvironment.
• Hospital LIS Systems knowledge or experience a plus
• C…