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Front Desk Supervisor — Guest Experience Leader

Job in Concord, Middlesex County, Massachusetts, 01742, USA
Listing for: Colwen Management Inc
Full Time position
Listed on 2026-10-10
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 26000 - 32000 USD Yearly USD 26000.00 32000.00 YEAR
Job Description & How to Apply Below

Residence Inn Boston Concord, a Colwen Hotels Property, is seeking a Front Desk Supervisor to lead the Front Desk and Night Audit teams and drive guest and associate satisfaction. The ideal candidate has front desk experience, strong customer service focus, and the ability to train and develop staff.

Colwen Hotels emphasizes a collaborative culture and adherence to brand standards while managing daily operations, budgets, and payroll with a focus on continuous improvement and guest delight.

Join us at Colwen Management Inc as our next Front Desk Supervisor — Guest Experience Leader in Concord, MA, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Front Desk Supervisor — Guest Experience Leader role at Colwen Management Inc, based in Concord, MA, United States.

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