Senior Director, Revenue Strategy & Operations

Senior Director, Revenue Strategy & Operations

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Job Overview

The Senior Director of Revenue Strategy & Operations is a high-impact leadership role at the center of Lexia’s commercial engine and mission to advance literacy for all. This leader will drive strategic alignment across Sales, Marketing, Customer Success, and Finance to unlock scalable growth, elevate the customer journey, and ensure our go-to-market teams are equipped to perform at their best.

At Lexia, we believe literacy is a fundamental human right — and for over 40 years, we’ve pioneered science of reading-based solutions that help more learners read, write, and speak with confidence. This role will directly influence how we bring those solutions to market, enabling educators and students to access the tools they need to succeed.

As a key architect of Lexia’s multi-year revenue operations transformation, you will manage the team responsible for operationalizing funnel maturity across every stage of the buyer and customer journey. Your leadership will ensure that our GTM systems, processes, and teams evolve to deliver both commercial performance and mission impact. This is a rare opportunity to drive transformation where operational excellence meets purpose — helping Lexia scale its reach, deepen its impact, and deliver on its promise of literacy with focus, structure, and confidence.

We are seeking a strategic, systems-oriented leader with deep expertise in revenue operations, data strategy, and process optimization. You will serve as the connective tissue between Business Systems, Customer Success Operations, and the broader Revenue organization, operating in a decentralized model that requires influence, credibility, and cross‑functional collaboration. The ideal candidate will design and execute scalable, insight-driven operations that support growth goals and enhance customer value.

Job Responsibilities

• Develop and implement revenue‑driven strategies to enhance pipeline efficiency and conversion.

• Manage cross‑functional initiatives that unlock revenue, reduce friction, and elevate the customer journey.

• Establish and monitor key revenue performance metrics and dashboards.

• Align enablement programs with GTM priorities and performance goals.

Team Leadership

• Inspire, lead, and develop a nimble team of Rev Ops and Enablement professionals.

• Provide strategic oversight and mentorship, fostering a culture of accountability, innovation, and continuous improvement.

• Partner with Revenue Enablement and Internal Learning to improve onboarding, ramp time, and ongoing development.

Strategic Leadership

• Serve as a trusted advisor to Revenue, Customer Success, and Business Systems teams.

• Translate corporate strategy into operational plans and measurable outcomes.

• Unify decentralized teams around GTM priorities through coordinated roadmaps, messaging, enablement, and customer experience initiatives.

Revenue Operations

• Evaluate and implement revenue‑focused technologies and automation tools.

• Support adoption of new processes, systems, and data‑driven decision‑making across the GTM organization.

• Analyze and refine processes to enhance alignment between Sales, Marketing, and Customer Success.

• Collaborate with Finance to track budget utilization and improve ROI on marketing and sales initiatives.

• Plan and forecast cycles, territory and quota design, and pipeline modeling.

Systems and Tools

• Partner with Business Systems to optimize the revenue tech stack (e.g., Salesforce, Eloqua, Highspot, CDP, MAP, BI).

• Prioritize business requirements for technology adoption and integration.

• Act as product owner for GTM systems, ensuring they support strategic revenue goals and enable visibility, agility, and execution.

• Own the GTM systems roadmap and drive automation and intelligence across GTM functions.

• Advocate data accuracy, transparency, and usability to support performance measurement, forecasting, and decision‑making.

Revenue Intelligence & Analytics

• Manage a high‑performing Rev Ops team to deliver actionable insights across the GTM funnel, customer…