Field Inspector, Mass Save

Position Description September
2026

Field based position, visiting 4 or more homes a day

Ideally located between Metro West and Worcester

Want to join a company that does good for the world? Do you care about the work you do and its impact on the future of our planet? Do you want caring coworkers and a good work/life balance? Join the Abode Energy Management (Abode) team, where you won't ever want to leave. We're fun, kind, passionate, progressive, and innovative. We are a fast-growing energy efficiency program implementor in the northeast, focusing on electrification and heat pump adoption.

Abode oversees Trade Allies (contractors including heat pump installers and Home Performance Contractors) providing residential energy assessment, weatherization services, and Heat Pumps for the Mass Save program. This position helps ensure quality delivery of these services by conducting in-depth inspections of projects undertaken for this program through a blend of field visits (both in-process and post-completion) and reviews of photo-documentation of installations for Home Energy Assessments, Weatherization work, and Heat Pump installations.

This is a terrific opportunity for someone with previous hands-on experience in residential energy efficiency contracting or heat pump installation to work largely independently in the field to ensure impactful delivery of these services.

Reporting to the Field Inspection Manager, Field Inspectors partner with contractors, residential customers, and Abode office staff to ensure that work completed under the Mass Save program meets program standards, is high quality, and delivers a great customer experience. To accomplish this, responsibilities include:

• Staying current with Mass Save program rules and best practices. Abode will provide up-front training as needed along with ongoing training and resources.
• Communicating regularly with Abode field and office staff as needed, including regularly scheduled virtual meetings as well as periodic meetings at Abode headquarters.
• Traveling (using personal vehicle with mileage reimbursement) to multiple homes (typically 4 or more) each weekday throughout the state (typically concentrated in a geographic region) for inspections.
• Providing real-time feedback and guidance to contractor field crews regarding project scope or implementation to ensure they are in compliance with program and best practice guidelines (including safety).
• Responding to and helping to address customer concerns about projects.
• Conducting diagnostic testing (e.g. combustion safety, blower door, and infrared scans) to assess the potential health risks and efficacy of work scoped or completed by contractors.
• Collecting and entering data into the company’s electronic forms for project tracking.
• Analyzing recommended and installed measures for program eligibility, sound building science, and suitable installation techniques.
• Creating comprehensive reports shared with contractors and Program Administrators that grade completed work, and when necessary, require call-back’s.
• Other duties that may be assigned to you as Abode continues to evolve.

• Extensive hands-on knowledge of residential building science is required.
  • BPI Building Analyst Professional (BA-P) required (certification can be obtained through Abode).
  • Experience with Mass Save is strongly preferred; previous experience servicing as a heat pump installer, Crew Lead, Energy Specialist, or Inspector in the Mass Save program is ideal.
  • Familiarity with heat pump design and installation best practices and/or experience installing, commissioning, servicing, or inspecting residential heat pump systems is strongly preferred.
• Demonstrated ability…