Senior DevOps Engineer; Games, UE

Who We Are

Other Side Entertainment is an independent game studio with offices in Concord, MA, and remote staff throughout North America. Our mission is to create deeply immersive games that draw players into richly imagined worlds; games that empower players to choose their own play-style, making their experience unique and personal; games that encourage players to team up with their friends and weave their own shared narrative;

the kind of games that are powered by our players’ vision as much as our own. Together, we aim to evolve the “player-authored” tradition of Ultima Underworld, System Shock, Thief, and Deus Ex – all games developed by the company’s founders, Paul Neurath and Warren Spector.

As a seasoned Dev Ops engineer you’re capable of transforming product and design expectations into the systems and plans for major initiatives. At Other Side, you will be a key player in developing the means by which we achieve our immersive sim multi-platform build, test, and deployment success. You’ll develop and maintain CI/CD infrastructure and pipelines for our games, as well as provide backend monitoring, observability, and the runbooks necessary to achieve a high level of site reliability.

You may be a strong IC, leading by example and mentoring developers, but you may also find yourself splitting your time between hands‑on development and directly mentoring a small team of developers and external partners. The company is proud to have crafted a unique culture that values smaller teams and celebrates open collaboration. This position will report to the Director of Engineering, who will partner with you on your personal development and career goals at Other Side and beyond.

• Manage complex cloud-based architectures using AWS services like EC2, Lambda, RDS, S3, EFS, and VPC to support scalable, high-performance game development workflows.
• Implement test automation and ensure pipeline efficiency across platforms.
• Develop and enforce best practices for configuration management, infrastructure as code (IaC), and version control.
• Define SLAs, SLOs and SLIs, runbooks, and other monitoring and incident response patterns, including automation and notifications.
• Ensure OSE’s CI/CD cloud infrastructure is scalable, reliable, performant, and secure.
• Work with game teams to build‑out, maintain, and evolve the company’s build, test, and deployment systems and pipelines (CI/CD and test automation).
• Architect and optimize continuous integration and deployment pipelines for building, testing, and deploying PC/console games using Jenkins, Git, and Perforce.
• Design and implement custom metrics and dashboards to monitor performance, availability, and reliability of game servers, CI/CD pipelines, and backend services, ensuring operational transparency and actionable insights.
• Profile and optimize system resource usage (CPU, memory, disk I/O, and network) for both game servers and CI/CD systems, ensuring efficient resource allocation and minimizing bottlenecks in the pipeline and production environments.
• Implement log aggregation and analysis systems using AWS Cloud Watch Logs to centralize logs across services, making troubleshooting and incident response efficient.
• Beyond gathering functional requirements, work diligently to surface quality attributes and other non functional specifications.
• Develop and maintain concise software and technical design documents.
• Work well as part of a collaborative and flexible team.
• Stay up‑to‑date with industry trends and emerging technologies in Dev Ops and gaming, recommending improvements to enhance our development processes.

• 3+ years developing build systems and pipelines for PC/console games in a professional environment.
• 6+ years as a software development professional.
• 2+ years of AWS cloud services experience.
• Strong problem‑solving skills, particularly in high‑pressure, real‑time gaming environments.
• Excellent written/verbal communications skills.
• Proficient in pipeline design, management, and optimization.
• Expertise in Jenkins as both a build tool and a CI/CD orchestrator.
• Solid experience with AWS Elastic Container Service (or Kubernetes)…