Office Coordinator - South Hyperbaric & Wound Center

Find your calling at Mercy!

Join Mercy South's Hyperbaric & Wound Center as an Office Coordinator! Be part of a specialized team that's transforming lives through advanced wound care and hyperbaric therapy. In this role, you'll keep our center running smoothly by providing essential administrative and clerical support that ensures patients receive timely, compassionate care.

Mercy Hospital South Hyperbaric and Wound Center

Location: 12700 Southfork Rd., Ste 175

Schedule: Full Time | 40 Hours/Week | Monday to Friday

• Education: High school diploma or equivalent required with coursework in clerical skills.
• Experience: A minimum of two years' experience in a medical office setting.
• Other: Typing proficiency required. Medical terminology required.
• Preferred Experience: Five years of experience in a medical office setting.

• Manage referrals and authorizations: Obtain prior authorizations, request and track referrals, and ensure accurate documentation in EPIC.
• Coordinate insurance processes: Verify benefits, handle medical necessity letters, and communicate out-of-pocket costs to case managers.
• Maintain patient records and scheduling: Update insurance and patient information, schedule new patient appointments, and send new patient packets.
• Process charges and billing tasks: Complete daily charges, maintain charge master, and resolve edits or corrections in work queues.
• Support clinical operations: Track referrals for clinic services, assist with direct admits, and log approvals/denials for specialized treatments.
• Provide administrative support: Order office supplies, answer incoming calls, and assist front desk with urgent tasks as needed.

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.