Customer Call Center REP
Job in
Concord, Merrimack County, New Hampshire, 03306, USA
Listed on 2026-01-13
Listing for:
Global Channel Management, Inc
Full Time
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Customer Call Rep needs 1+ years experience
Customer Call Rep requires:
- Monday to Friday 8am to 4:30pm
- Call center
- Must pass preemployment, drug test
- Communicate well with team
Customer Call Rep duties:
- Responds to telephone inquiries and complaints using standard scripts and procedures
- Gathers information, researches/resolves inquiries and logs customer calls
- Communicates appropriate options for resolution in a timely manner
- Informs customers about services available and assesses customer needs
- Prepares standard reports to track workload, response time and quality of input
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