Senior Member Services Specialist & Mentor
Listed on 2026-10-12
-
Customer Service/HelpDesk
Banking & Finance
SECU is seeking a Senior Member Services Representative to oversee branch operations, train MSRs, and ensure a positive member experience across all channels. You will balance cash, manage vault and ATM processes, and mentor staff while maintaining compliance with internal policies and regulatory requirements.
Ideal candidates have a high school diploma or GED (Bachelor’s preferred) and extensive experience in MSR roles, including CXone proficiency and cross-department collaboration to resolve
Our organisation is growing, and we are hiring a Senior Member Services Specialist & Mentor in Concord, NH, United States.
Are you ready to take on the Senior Member Services Specialist & Mentor role at SECU?
We would love to welcome a new Senior Member Services Specialist & Mentor to our organisation in Concord, NH, United States.
For the Senior Member Services Specialist & Mentor position at SECU, we are reviewing applications now.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).