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Technical Support HelpDesk/Support

Customer Support Analyst - DoD Finance App

Job in Concord, Merrimack County, New Hampshire, 03306, USA
Listing for: SMX
Full Time position
Listed on 2026-01-21
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A technology solutions provider is seeking a Customer Support Analyst to serve as the main contact for a DoD financial management application. The role requires strong communication skills and an analytical mindset to evaluate user requests and support process improvement. Responsibilities include managing inquiries, documenting issues, and providing timely user support. Candidates should possess a Secret Clearance and demonstrate problem-solving abilities.

Office hours align with Eastern time during training, shifting to home time zone afterwards.
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