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Senior ITSM Operations Lead | Incident Commander

Job in Concord, Merrimack County, New Hampshire, 03306, USA
Listing for: Southern New Hampshire Health
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Analyst, IT Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 100000 - 140000 USD Yearly USD 100000.00 140000.00 YEAR
Job Description & How to Apply Below

Solution Health is seeking a Senior IT Service Management (ITSM) Operations Analyst to design and lead ITSM processes with a focus on Incident Management, Major Incident Response, Problem Management, and Change Enablement.

The role reports to the Senior Manager, ITSM Process & Innovation, and provides centralized IT operational leadership during service disruptions as Incident Commander, ensuring timely triage, escalation, and resolution.

The Senior ITSM Operations Lead | Incident Commander role at Southern New Hampshire Health is now open for applications in Concord, NH, United States.

Step into the Senior ITSM Operations Lead | Incident Commander role at Southern New Hampshire Health in Concord, NH, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

Position Requirements
10+ Years work experience
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