Intern - Product Operations

Internship Details

• This internship opportunity will begin on January 11, 2027
• The role requires 20 to 29 hours per week during the semester and up to 40 hours per week during summer and academic breaks
• Candidates should have an anticipated graduation date between May 2027 and December 2027

• Support product and program planning by maintaining milestones, risks, decisions, dependencies, and action items
• Assist with recurring operational reporting, portfolio dashboards, OKR updates, and leadership materials
• Analyze product, program, and operational data to identify trends, capacity concerns, execution gaps, and improvement opportunities
• Support project setup and maintenance across Workday, Jira, Confluence, SharePoint, Slack, Teams, and other collaboration platforms
• Help maintain Workday project information, including resource allocations, hours, end dates, stages, and related attributes
• Review team allocations and help identify potential resource conflicts or over allocation
• Assist with product requirements, process maps, operating procedures, implementation plans, and project documentation
• Document product, platform, data, partner, and integration workflows
• Support workflow automation and the responsible use of artificial intelligence to improve reporting, research, documentation, and team productivity
• Conduct structured market, partner, ecosystem, and competitive research to support product and commercialization decisions
• Develop playbooks, training resources, and enablement materials for internal teams and stakeholders
• Support program governance activities, project reviews, and Product or Program Management audits
• Coordinate project meetings, document decisions, and follow up on assigned actions
• Review status reports and presentations for completeness, accuracy, and consistency
• Provide limited project management coverage during planned absences and short term team needs
• Support Product Operations initiatives, team events, and professional development programs
• Complete and present a defined internship project with measurable recommendations or business outcomes

• Currently pursuing a bachelor’s or master’s degree in Product Management, Business, Information Systems, Data Analytics, Computer Science, Marketing, Media, or another applicable field
• Strong analytical, organizational, and problem solving skills
• Experience using Microsoft Office, including Excel and Power Point
• Ability to organize complex information and translate it into clear documentation, insights, and next steps
• Strong written and verbal communication skills
• Demonstrated ability to collaborate with internal partners and provide clear status updates
• Experience leading or contributing to project teams in an educational, professional, or volunteer setting
• Strong attention to detail and demonstrated persistence in completing assignments
• Proactive learning, intellectual curiosity, and a willingness to take initiative
• Ability to manage multiple priorities in a fast paced environment
• Interest in product operations, product management, data, identity, artificial intelligence, advertising technology, or enterprise platforms

• Experience with collaboration and project management tools, including Jira, Confluence, SharePoint, Trello, Slack, or Teams
• Familiarity with Agile methodologies and software or product development practices
• Experience with data analysis, reporting, dashboards, or visualization tools such as Power BI or Tableau
• Experience using artificial intelligence or automation tools to improve research, analysis, documentation, or workflows
• Exposure to advertising technology, marketing technology, data platforms, identity solutions, digital media, or enterprise software
• Experience developing…