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Software Support Analyst – Public Safety Tech Helpdesk

Job in Concord, Merrimack County, New Hampshire, 03301, USA
Listing for: Mark43
Full Time position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Software Support Analyst I – Public Safety Tech Helpdesk

Mark
43 is seeking a Software Support Analyst to be on the front lines of our customer support team. You will interact with first responders and public safety staff to improve their experience and understanding of our software.

Role requires at least 2 years in software support, strong communication, and a proactive problem-solving mindset. Candidates should be adaptable to changing processes and must work Eastern time business hours, with remote options across the U.S.

This posting is for the Software Support Analyst I – Public Safety Tech Helpdesk role at Mark
43, based in Manchester, NH, United States.

Take a moment to read everything above and see whether this role is right for you.

We are looking to fill the Software Support Analyst I – Public Safety Tech Helpdesk position at Mark
43 in Manchester, NH, United States.

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