Multi-Channel IT Service Desk Analyst
Listed on 2026-11-02
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Cognizant is hiring for a Cloud, Infrastructure & Security (CIS) Position Overview. The role provides first-line support, handling incidents and requests, troubleshooting, and escalating where needed across IT domains.
You'll work in a unified contact center environment and build foundational Infra skills. Responsibilities include multi-channel support, knowledge-base usage, and aiming for fast resolution while meeting SLA targets.
For the Multi-Channel IT Service Desk Analyst position at Cognizant, we are reviewing applications now.
The following opportunity is for a Multi-Channel IT Service Desk Analyst with Cognizant.
Our group is growing, and we are hiring a Multi-Channel IT Service Desk Analyst in Concord, NH, United States.
This opportunity is for the Multi-Channel IT Service Desk Analyst role at Cognizant.
We are seeking a motivated Multi-Channel IT Service Desk Analyst to join Cognizant in Concord, NH, United States.
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