Senior ITSM Operations Lead | Incident Commander

Solution Health is seeking a Senior IT Service Management (ITSM) Operations Analyst to design and lead ITSM processes with a focus on Incident Management, Major Incident Response, Problem Management, and Change Enablement.

The role reports to the Senior Manager, ITSM Process & Innovation, and provides centralized IT operational leadership during service disruptions as Incident Commander, ensuring timely triage, escalation, and resolution.

Step into the Senior ITSM Operations Lead | Incident Commander role at Solution Health in Concord, NH, United States and grow with us.

For the Senior ITSM Operations Lead | Incident Commander position at Solution Health, we are reviewing applications now.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Concord, NH, United States.