Workers Compensation Claims Trainee - England

Overview

Worker Compensation Claims Trainee – New England at Gallagher Bassett. This is a 9‑month paid, fully remote, entry‑level immersive program designed for recent graduates to gain real‑world exposure, coaching, mentorship, and a clear long‑term career path in the claims industry.

• 9‑month paid, fully remote learning track
• Virtual classroom, peer shadowing, simulations, case studies, and hands‑on experience
• Fully remote with location requirements (candidates must reside in specified states)
• One‑on‑one mentorship, collaborative projects, exposure to diverse industries and clients
• Fully paid licensing and education opportunities
• Career progression post‑graduation into claims roles

During the 9‑month program, you will be paired with a team of peers and Training Specialists to create a supportive learning environment. You will alternate between self‑study modules, virtual classroom learning, guided training modules, and hands‑on application. You will progressively increase your hands‑on experience in claims management and client service under mentorship, with opportunities to develop knowledge, pursue licensing, and grow in a specialized field serving large employers and insurers.

• Participate in structured learning: instructor‑led sessions, online modules, shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state workers’ compensation regulations.
• Shadow claims professionals and learn best practices in managing indemnity workers’ compensation claims.
• Work in a simulated environment to apply concepts before handling actual cases.
• Achieve program milestones and advance technical knowledge and professional skills for a claims career.
• Collaborate with peers and mentors; build professional relationships within the organization.
• Begin handling new workers’ compensation claims starting in Week 3, with increasing responsibility as skills grow.
• Take ownership of an evolving portfolio of indemnity claims under supervision; apply training to real‑world scenarios, including benefit calculations and return‑to‑work considerations.
• Develop skills in analyzing medical documentation, regulatory guidelines, and state‑specific requirements to determine claim strategy and financial exposure.
• Engage with clients and stakeholders to support claims handling with empathy and professionalism.
• Learn to interpret client service instructions and carrier guidelines to ensure compliance with expectations.
• Build reserving skills by analyzing claim details and medical data to support financial stewardship.

Education: Bachelor’s degree or 4‑year degree preferred. Candidates with a Bachelor’s degree will receive preferential treatment; others with proven experience will be considered.

• Active listening
• Problem‑solving mindset
• Adaptability to procedures and technology
• Computer literacy with familiarity in M365 (Outlook, Word, basic Excel, PowerPoint)
• Strong verbal and written communication
• Time management and multi‑tasking
• Detail‑oriented and curious with a learning mindset

Base pay range: $45,000.00/yr – $72,000.00/yr. Actual compensation will be based on skills, experience, geography, and other factors. In addition to compensation, Gallagher Bassett offers a comprehensive benefits package. Minimum core benefits include:

• Medical/dental/vision plans
• Life and accident insurance
• 401(k) and Roth options
• Tax‑advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

• Digital mental health services (Talkspace)
• Flexible work options where available
• Training programs and Gallagher Thrive program
• Charitable matching gifts
• And more…

Note:

The benefits summary applies to full‑time positions; details for other arrangements will be provided during the selection process.

Gallagher is an equal opportunity employer. Inclusion and diversity are core parts of our business. We prohibit discrimination based on protected characteristics and provide reasonable accommodations where appropriate.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Human Resources
• Industries:
  Insurance

References:
This job posting may include location and compensation notes that are indicative and may be adjusted. Other postings for Gallagher Bassett may exist.