Bulk Department Lead

Support department through assisting customers and ensuring shelves are well stocked and maintained.

Concord Food Co-op is a natural foods grocery store, bakery, and café with locations in Concord, NH and New London, NH. A pillar of Main St., the Co-op strives to support and enhance the New Hampshire community by only stocking ethically-sourced natural foods and through positive cooperative action in-store and in the community.

• Purchase goods in a timely manner to meet established deadlines for quantity and delivery
• Follow credit guidelines for damaged goods or items received in error
• Review invoices for cost changes and ensure pricing is accurate
• Review movement reports consistently to monitor sales and stock levels
• Receive, unpack, and shelf product
• Source new products
• Clean, face, and organize shelves, end caps, and sale displays
• Maintain tidy back stock area in line with department standards
• Greet and assist customers in a friendly, courteous manner
• Assist with bi-weekly sales and changeovers
• Assist with resetting endcaps, sign changeovers, and additional merchandising as assigned
• Abide by all food safety standards
• Attend product trainings
• Ability to convey product knowledge and adhere to federal DSHEA guidelines

May be asked to perform additional duties as required

• Ability to take direction and work independently with little to no supervision at times
• Excellent interpersonal skills, ability to effectively communicate with teammates and customers
• Good customer service skills for both internal and external customers
• Ability to multi-task, strong attention to detail, and good organizational skills

• Works with guidance from the Wellness Manager
• Relates information to diverse groups
• Makes independent decisions
• Ability to read and understand invoices and product tags and learn established organizational systems
• Standing, bending, walking, reaching, twisting, squatting, pushing, pulling, and fine motor skills
• Must be able to lift and carry up to 50 lbs. frequently
• Ability to use tools and equipment including box cutters, stepladders, and pallet jacks

• There are no educational requirements, though prior natural foods, supplements, natural health, and/or retail experience is a plus.

• Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA & other federal, state & local standards - including meeting qualitative and/or quantitative productivity standards
• Ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA & other federal, state and local standards
• Compliance with all personnel policies

The job duties, elements and responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The Co-op does reserve the right to revise this job description at any time and require employees to perform other job duties as assigned.