Strategic CSM Lead Enterprise Accounts
Listed on 2026-10-09
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Sales
Customer Success Management, Account Manager, Client Relationship Management
Rocket Software in the United States is seeking a Senior Customer Success Manager to drive adoption, value realization, and retention for strategic accounts. You will build executive relationships and work across Sales, Services, Support, Product, Engineering, and Marketing.
This role emphasizes proactive risk management, mentorship, and continuous improvement of customer success practices using Gainsight and related tools.
We are looking to fill the Strategic CSM Lead for Enterprise Accounts position at Rocket Software in Concord, NH, United States.
We appreciate your interest in this position.
Join Rocket Software and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Strategic CSM Lead for Enterprise Accounts role at Rocket Software, based in Concord, NH, United States.
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