Part Time Assistant Scheduling Coordinator Non Medical In Home Care

Part Time Assistant Scheduling Coordinator – Non‑Medical In‑Home Care

Thursday, Friday, and Saturday work week. $1000 sign‑on bonus per requirements. Home Instead is the leading non‑medical in‑home care agency, serving Rowan and Cabarrus Counties. Our Concord office needs an experienced Assistant Scheduling Coordinator.

As a scheduler you will be responsible for scheduling our clients and caregivers, assisting with hiring, handling on‑call emergencies outside business hours, and general office work. This is not a remote position.

• Assist in scheduling clients’ and caregivers’ schedules
• Assist with hiring of caregivers
• Respond to caregiver’s call‑outs and schedule cases immediately
• Monitor, mediate, and log all client and caregiver scheduling activities
• Provide on‑call support outside business hours
• Communicate effectively with caregivers, clients, and families
• Adhere to all company policies, procedures, and business ethics codes and communicate them to the team
• Maintain regular attendance at the office to execute job responsibilities

• At least 1 year of scheduling or related business experience
• Excellent oral and written communication skills; ability to listen effectively
• Patience and congeniality while on the phone with caregivers and clients
• Professional appearance and demeanor
• Ability to work independently, maintain confidentiality, and meet deadlines
• Discretion, integrity, and fair‑mindedness in line with company standards and policies
• Ability to perform duties in a professional office setting
• Proficiency in Word, Excel, Outlook
• Valid driver’s license

• Supplemental hospital plan, accidental, short‑term disability, dental, and tele‑med available
• Competitive pay
• Paid time off / vacation
• $1000 sign‑on bonus when requirements are met

• Job type:
  Part‑time
• Work location:
  
  In‑person at our Concord, NC office
• Commute:
  Concord, NC – reliable commute or planning to relocate before starting work (required)
• Scheduling/hiring experience: at least 1 year (required)