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Senior Customer Success Leader - Strategic Accounts

Job in Concord, Cabarrus County, North Carolina, 28025, USA
Listing for: TRACCS
Full Time position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Account Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Hitachi Mobility Multimodal Solutions (HMMS) in Apex, NC, is seeking a Senior Customer Success Manager to lead delivery and long-term success for our most complex client engagements. You will translate customer needs into actionable insights and partner cross-functionally to align service execution with strategic objectives.

The role involves managing contracts to ensure SLAs, guiding product enhancements, delivering deployment forecasts within budget, shaping preventive maintenance plans, and

This posting is for the Senior Customer Success Leader
- Strategic Accounts role at TRACCS, based in NC, United States.

As a Senior Customer Success Leader
- Strategic Accounts, you will play an important part at TRACCS in NC, United States.

We invite applications for the Senior Customer Success Leader
- Strategic Accounts position located in NC, United States.

The following opening is for a Senior Customer Success Leader
- Strategic Accounts with TRACCS.

Position Requirements
10+ Years work experience
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