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FP L1 Troubleshooter

Job in Concord, Cabarrus County, North Carolina, 28027, USA
Listing for: Corning Incorporated
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    IT Support, Systems Engineer
Salary/Wage Range or Industry Benchmark: 22 - 25.25 USD Hourly USD 22.00 25.25 HOUR
Job Description & How to Apply Below

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Pay3>

Base pay range: $22.00/hr - $25.25/hr

Requisition Number: 70472

The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day.

They help move our company, and the world, forward. At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more. Come break through with us.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry. This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications.

The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Day-to-Day Responsibilities

  • Part of team rotation that operates and manages ARMs
  • Prioritize workflow and ensure equipment up time is maximized
  • Maintain a clean and safe work environment
  • Perform certification procedures for equipment every shift
  • Communicate to engineering/tech support when issues arise with the equipment
  • Setup oncoming shift up for success
  • Perform ARM level 1 troubleshooting steps
  • Part of team rotation that is assigned Level 1 Troubleshooting Task
  • Responsible for shift cleaning of 30, 40, and 50 cells
  • Following all cell cleaning checklist to maintain safety and quality
  • Log cell cleaning in Maximo
  • Perform troubleshooting steps as outlined in the documentation
  • Able to escalate issues once problem is above level one abilities
  • Even when not assigned as a Level 1 it is the expectation of the roll and the department that these operators support the equipment from a technical standpoint that PAs can not perform.

Knowledge / Skills / Abilities

  • Ability to navigate responsibilities with changing priorities and multiple tasks assigned
  • Must have the ability to function independently
  • Must maintain certification and function as Fiber Processing PA
  • Strong teamwork and leadership skills

Adder Specifics

  • Base pay + $1.50

Requirements To Apply

  • Certified in FPA as a PA
  • Not on a Level 2 Discipline or above

This position does not support immigration sponsorship.

The range for this position is $22.00 hourly rate - $25.25 hourly rate. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.

A job that shapes a life. Corning offers you the total package. Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial, and career from day one.

  • As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit that grows throughout your career. We also offer a 401(k) savings plan with company matching contributions.
  • Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, and disease management programs.
  • Company-wide bonuses and long-term incentives, align with key business results and ensure you are rewarded when the company performs well – when Corning wins, we all win.
  • Getting paid for our work is important but…
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