Tech Support Operations Specialist
Listed on 2026-10-07
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
DNP Imagingcomm America Corporation in Concord, NC is seeking a Technical Support Administrator to provide frontline help for software, hardware, and network issues, delivering exceptional customer service and coordinating with Level 1 support.
The role involves handling live calls, tickets, RMAs, data uploads, and escalating complex problems. Candidates should have a high school diploma, 2+ years' related experience, CRM/ticketing familiarity, and strong communication and teamwork skills.
As a Tech Support Operations Specialist — Flexible Hours, you will play an important part at DNP Imagingcomm America Corporation in Concord, NC, United States.
The position is based in Concord, NC, United States.
This opportunity is part of our work in IT & Technology, Engineering.
The advertised compensation is 35.000 - 52.000.
We aim to respond to suitable candidates as soon as possible.
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