National Logistics IT Specialist

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you're leading a team, engineering processes, or driving projects, your work ensures that our customers' products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world.

At Kuehne+Nagel, your contribution goes far beyond the warehouse- it helps shape the flow of global trade.

We are looking for the right candidate to build those relationships as it relates to the client deployment, user training, system configuration, process improvement, and service and support of WMS and related applications. Come join our team and make a difference!

• Coordinate WMS implementations, including initial warehouse/depot and client setup and system configuration.
• Manage work orders and tickets for new client requirements, functionality, incidents, and support issues.
• Conduct and support unit, UAT, regression, and new functionality testing to ensure system readiness and alignment with requirements.
• Provide training and development for Local Super Users (LSUs) and key operational users, enabling effective downstream training.
• Identify, recommend, and implement system and process improvements that enhance operational efficiency and performance.
• Deliver post-implementation hypercare and second-level support, while maintaining operational process and training documentation.

• Bachelor’s degree in Information Technology, Supply Chain Management, Logistics, Business, Engineering, or a related field; or equivalent combination of education and relevant professional experience.
• 3+ years of experience supporting, implementing, configuring, or administering a Warehouse Management System (WMS) within a distribution, logistics, or warehouse environment.
• Experience with Manhattan Warehouse Management for Open Systems (WMOS), SwiftLOG, and/or CIELFW/FD strongly preferred.
• 2+ years of functional WMS experience, including working knowledge of WMS data models, data elements, tables, system configuration, and transactional data flow across warehouse operations.
• Demonstrated experience supporting at least two core warehouse processes, such as order management, inventory management, receiving, picking, packing, or shipping, with the ability to translate customer and operational requirements into WMS configurations or process improvements.
• Hands-on experience with system implementations, enhancements, or upgrades, including unit testing, User Acceptance Testing (UAT), regression testing, issue/ticket management, go-live support, and post-implementation hypercare. Experience training Local Super Users (LSUs) and operational users is preferred.
• Strong interpersonal and stakeholder-management skills, with demonstrated experience communicating technical concepts to operational users, delivering system/process training or presentations
• This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.

Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes…